Understanding how to obtain the right insurance products for your firm can be daunting. We've compiled a list of questions that we are frequently asked.
We have compiled a list of questions that we are frequently asked.
Click on the question to display the answer. If you have further questions about your insurance, please give ALIA a call.
Q: Why do I need to insure?
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A: Although most states do not require attorneys to maintain
malpractice insurance or other types of liability insurance, it is
just not smart to be underinsured in today's world. In the past,
malpractice suits among lawyers were relatively uncommon because
attorneys were generally reluctant to sue each other; however, that
no longer holds true. And, the number of potential litigants has
mushroomed -- unhappy clients, disgruntled employees, federal and
state agencies, corporate shareholders, etc. -- even third parties
and adverse parties can sue.
Some lawyers believe that carrying E&O insurance makes them
sitting ducks for lawsuits. But going bare is no guarantee of
immunity. There have been cases recently where several million
dollar judgments were made against uninsured attorneys.
If you think you want to go it alone, take these factors into
consideration:
Q: What is
E&O insurance and what does it cover?
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A: Professional Liability Insurance (E&O insurance) protects your
company from claims if your client holds you responsible for errors
and/or omissions, or for his dissatisfaction with the results of
your work. Clients and lawyers frequently disagree on interpretation
of the contract between them. E&O coverage includes legal defense
costs - no matter how baseless the allegations - and for any
resulting judgments against you, including court costs, up to the
coverage limits on your policy. Professional Liability Insurance
coverage can extend to both W2 employees and 1099 subcontractors,
and can be worldwide in scope.
Q: What is EPLI (Employment Practices Liability Insurance)?
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What does it cover? Why do I need it?
A: Employment Practices Liability Insurance provides protection
to an employer for claims made by current, former or potential
employees. It covers claims of discrimination (age, sex, race,
disability, etc.), wrongful termination of employment, and sexual
harassment, etc. It covers you and your firm, including your
directors and officers. EPLI is needed as soon as you start to hire
employees. Why? It is estimated that three out of five firms will
experience an employment-related claim at some point during their
existence. Protect yourself.
Q: What
is BOP (Business Owner's Package) insurance?
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What does it cover? Why do I need it?
A: All businesses need standard protection for fire, theft,
building and personal property liability, business liability,
vandalism and water damage. Lawyers should take advantage of
expanded coverage, now especially designed for them by a few
insurance companies, which includes coverage for electronic
vandalism, equipment breakdown, the work to restore valuable papers
and records, clients' papers and other property, money and
securities, law libraries, signs and fine arts, among others.
Q: Is it advantageous for me to have all of my liability insurance
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with one carrier?
A: Some carriers give discounts to law firms that place all of
their liability insurances with them. Additionally, law firms find
it convenient to maintain all their liability information in one
spot with one producer, who is responsible for tracking renewal
dates and seeing that continual insurance is made available to them.
Q: Why have I
received a non-renewal notice?
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I haven't had any claims.
A: A non-renewal notice is not
necessarily a reflection of you or your firm -- it could just be
that your insurer has evaluated the market and has decided to stop
writing certain lines of insurance, or that new company guidelines
have eliminated the insurer's capacity to insure lawyers who
practice in certain areas.
Q:
How do I know if my insurer is financially sound?
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A: There are several ways you can check on the financial soundness
of your insurance company. The best way to do so is to access the
insurance company's website financial pages, and read the company's
financial reports for yourself. Additionally, financial rating
services such as A.M. Best, Standard & Poor, and Moody's provide
ratings of insurance companies. The web sites for the rating
services are as follows:
- A.M. Best www.ambest.com
- Standard & Poors www.standardandpoors.com
- Moody's www.moodys.com
All insurance professionals recommend that lawyers avail themselves of this tool. An informed lawyer is the best ally an insurance company can have, and a sound, responsible insurer is the best ally an attorney can have.
Q: Why is my premium so high?
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A: If you are insured with a general insurer, how well that insurer
is doing in other markets can influence the price of your insurance.
Risk is spread between lines as well as within lines of insurance.
For obvious reasons, the general insurance market has been quite
tight over the past several years: claims related to September 11,
natural disasters, (i.e., Hurricanes Andrew, Ivan and Katrina), high
losses on insurance of worker's compensation, medical malpractice
and corporate officials (boards and directors), and the overall
financial climate (insurance companies just aren't making as much
money on their investments as they did during the late 90's). There
are bright spots, however. Some large insurers have isolated
subsidiaries which insure only casualty risks, and therefore are
exempt from fluctuation due to high losses from natural or other
disasters named above. Your producer should be able to inform you
which these are. Other reasons for higher premiums could be the
frequency and/or severity of claims in your practice area or your
geographic region and/or increases in reinsurance rates. Additional
factors which can negatively influence premiums prices:
- Longer periods for prior acts coverage
- Overall claims experience of the insurer
- Higher liability limits
- Your claim history
- Lower deductible
- Your risk management practices
- Areas of practice
- Your firm's office practices
- Disciplinary actions
Q: What are
risky areas of practice and why?
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A: The focus of your practice can impact your premium. If you
practice in areas of high-liability potential, such as
patent/trademark, other intellectual property, securities,
construction litigation, class actions, commercial real estate
development, entertainment, or formation of financial institutions,
you will most likely pay a higher premium than an attorney who
specializes in, say, criminal defense or elder law. Some insurers
regard personal injury (plaintiff) work as an area of risk. Others
value that area. One reason lawyers consult insurance professionals
is that they know which companies can insure you best for the
least expense to you.
Q: Why is it so important to maintain continuous coverage?
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A: Continuous coverage is important because once a policy has
lapsed, for any reason at all, coverage stops, regardless of whether
or not coverage was in force at the time a claim triggering incident
occurred. A policy must be in force at the time a claim is made in
order to have coverage. If a new policy is obtained later, it is
difficult, if not impossible, to reinstate your prior acts date with
your new carrier. Even specific career coverage options insist on
the lawyer's having maintained continuous E & O insurance.
Q:
What can I do to avoid paying such high premiums?
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A: Many factors can contribute to reducing the cost of your premium.
If you institute effective risk management procedures, you will save
money. (See our Risk Management Tips page.) Clear, specific
engagement letters or fee agreements which clearly state your fee
requirements effect better understanding between you and your
clients. Specific, date-sensitive conflict checking and docketing
procedures with provisions for regular cross-checking by several
persons or in several systems will help you immeasurably. Response
to clients' questions and telephone calls goes a long way toward
keeping them happy, as does your client's contact with a courteous
and responsive staff. Any procedure you can devise that contributes
to your and your clients' comfort and satisfaction will bring you
many happy returns and will save you money.
Another very helpful
factor is a clear evaluation of your areas of practice. In many
instances, attorney work is miscoded on the report of your areas of
practice, resulting in an erroneous evaluation of your activities,
and higher premiums. A trained insurance professional can be of
major help to you in evaluating your correct areas. Don't be afraid
to shop. Many lawyers remain blindly with an insurance company
because it seems to them to be easier, or because their local or
state bar has recommended it, or because they have not been apprised
of the carriers actually available to them. Use the internet. It is
a very effective tool in informing you of who and what are available
to you.
Q: What does 'prior
acts coverage' mean?
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A: The Declarations Page of your policy contains a Prior Acts Date.
This may be the date the firm was formed, or the date of inception
of the policy; it may say "per policy form" or include an
endorsement with a specific date of prior acts coverage for each
attorney in the firm, or it may read "Full Prior Acts". Usually your
prior acts date is the same date from which continuous coverage was
first obtained by your firm or its predecessor firm. Claims
triggered by events occurring before this date are not insured. If a
firm changes insurance carriers, it is important that the same prior
acts date appears on the new policy. The Prior Acts date is also
referred to as the Retroactive Date.
Prior acts restrictions exclude coverage for acts that occurred
before a certain date or on behalf of a certain firm. Look for a
"retroactive date" in proposed policy terms. A policy with a
retroactive date does not cover acts occurring before the
retroactive date.
Insurers may refuse to cover your prior acts because of your claims
history or the history of your former firm. In general, if you have
left a large firm that is likely to maintain insurance, then you are
not as much in need of prior acts coverage, since most E & O
policies cover former members of a law firm for their acts on behalf
of the firm. If, however, your former firm has dissolved, or if you
wish to protect your personal assets in addition to the former
firm's protection, then you may want to try to obtain coverage for
yourself through purchase of career coverage or an ERP.
We recently saw a situation where an attorney had maintained
continuous insurance for many years, but one year an error by his
insurance agent allowed a new insurer to insure him with a date of
inception retroactive date. This caused a gap in his coverage, which
was difficult to explain. Always carefully review the retroactive
date provisions of an insurance proposal to assure yourself that you
have not lost years of prior acts coverage.
Q: What is a tail?
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A: Tails can be quite complicated. Extended Reporting Periods are
known as tails. Because a tail is an extension of your existing
policy, it can only be purchased from your current insurance
carrier.
An ERP tail permits an attorney to report to his former carrier any
claims which occur after his/her policy has expired, since the
coverage goes back to the date specified as the prior acts date or
date of inception on the policy. The extent of tail coverage varies
greatly among insurers. For example, some insurers offer 'unlimited'
tail coverage, while others only offer coverage for one year into
the future. The ERP premium is a percentage of the premium charged
for the last policy year. The percentages vary with the length of
the ERP, culminating in an unlimited ERP, which can cost up to 300%
of the premium for the last policy year. Because tails can be used
as a means to reduce future policy costs, you should talk to your
insurance broker about how best to utilize this option. Tails are
also usually available to retiring attorneys, and can provide great
peace of mind to the retiree.
Q: What is career coverage?
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Can I obtain it for existing attorneys? Can I obtain it for lateral
hires?
A: A few insurance companies offer options for career
coverage, but it must be acknowledged that they are pretty picky
about it! The career coverage application asks questions about the
applicant's general history. There are penetrating questions about
the applicant's background, former firms, and his claims and/or
disciplinary history. A career coverage option can insure both an
existing firm attorneys and lateral hires, if they qualify for it.
Q: Are contract
attorneys covered?
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A: Some policies cover contract attorneys automatically, while
others exclude such coverage. Still other will cover contract
attorneys if informed who they are and provided with information
about them. When taking on a contract attorney, some questions you
should ask are: Am I covered under my policy? Do I need to report
this to my broker for transmittal to the company? Does the contract
attorney I am about to employ carry his own coverage? Don't just
assume that coverage is in place. It's better to find out at the
beginning of the relationship where you both stand, rather than be
sorry later.
Q: Do I
need coverage for my 'Of Counsel' attorneys?
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A: Yes, you should report the 'Counsel' and report the number
of hours per week they consult to your firm or perform other
services on your behalf. Most companies insure 'Counsel' at no
charge if they work a limited number of hours. This protects
both you and them and costs you no more for the courtesy.
Q:
What about the carrier that my state bar has endorsed?
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A: The endorsement of a specific program by a lawyer's organization
is simply a marketing tool - nothing more; nothing less - and does
not indicate the superiority of one carrier over another. While
there is nothing illegal or unethical about seeking or giving such
endorsements, many associations receive a fee for such an
'endorsement' from a producer or general agent, which may be
characterized as a donation to the association. It certainly doesn't
take a rocket scientist to figure out where the money is really
coming from. Can you say, "higher insurance premiums?" Always
educate yourself as to what is available to you. Don't just accept a
recommendation which may cost you money!
Q: Size does matter.
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Why does the size of my firm affect what carriers will cover me?
A: Some insurance carriers have divisions which specialize in
writing very large firms. Most emphasize coverage for a
specific 'niche'. Some specialize in mom-and-pop size firms,
or defense firms, some love plaintiffs p.i. firms, while others will
not even insure them. The size of your firm, and what you do,
materially affect your choice of carrier, or their acceptance of
you. Consult your insurance producer to determine that you are
approaching the right carriers for your needs.
Q: What is 'first dollar'
defense?
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A: The option to purchase 'first dollar' defense is sometimes
offered to law firms. This permits the firm to apply its
deductible only to actual damages, with claims expenses covered on a
"first dollar" basis by the insurer Only firms who have
demonstrated effective risk management procedures and an excellent
(no) claims history are offered this option.
Q: What is meant by 'claims expenses outside the limits''?
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A: Sometimes law firms are offered the option to purchase
insurance with 'claims expenses outside the limits'. This means
that, if a claim is made, the purchased limits must have been
exhausted by indemnity and defense costs to the maximum allowable
for a claim, and then additional limits for defense costs come into
play, up to the purchased limits, to defray additional defense
costs.
Q: What is a 'loss only deductible''?
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A: This is an option offered only to law firms which have been
evaluated by the insurance companies to be the most desirable risks.
It requires that you pay your deductible only if an indemnity loss
is paid to a claimant by the insurance company on your behalf. Then
your deductible is applied, and after that the company pays
additional defense costs or losses. This is helpful to the law firm,
since nuisance or frivolous claims which have no merit cost the firm
nothing.
Q:
What is an appropriate liability limit for my firm?
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A: Primary LPL limits are available from as little as $100,000, to
as much as $50 Million. Excess coverage can also be obtained to
limits of $100 Million, or more. It is important that policy limits
are adequate to cover both the cost of defense and damages. In
choosing limits, the insured must consider any number of factors:
primarily, the maximum dollar value of his typical case, his
business and personal assets, his practice areas and whether he
deals with litigious clients, etc. He must isolate the circumstances
that might lead to a worse case loss to the firm. Of course, higher
limits increase the premium you pay. But. since few claims rise to
the level of maximum possible loss, the extra charge for higher
limits is on a sliding scale and therefore affordable basis. Policy
limits are usually designated as Per Claim and Aggregate limits. The
latter allows for more than one claim, which in the aggregate only
amount to the specified limit. In other words, if a firm carries
limits of$1,000,000/ $3,000,000, and three claims occur during the
policy year, each of which is a $1,000,000 claim, the aggregate is
used up. (And just you try to get insurance again!) One final
thought. In choosing an adequate limit, multiple claims that result
from a single or related group of incidents will be considered as
one claim under your policy.
Q: What
is an appropriate deductible for my firm?
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A: Deductibles or retentions can range from as little as $0 or
$1,000 for a solo practitioner, to as much as $250,000 for a large
firm. Some very large firms can carry a retention of as much as $1
Million. This allows the firm greater flexibility in not involving
their insurers in relatively small matters, but still protects the
firm and its members from catastrophic claims. Generally, small to
midsize firms choose deductibles between $2,500 and $25,000. As
stated previously, policies vary in terms of whether claims costs
are charged against the deductible. Some firms prefer the simplicity
of one deductible amount, applicable to both claims and damages.
Additionally, some options available include a higher deductible for
damages, but a lower deductible for claims expenses, or what is
referred to as a "50/50" retention, with only 50% of the deductible
applying to claims expenses. Another important option to understand
is whether your claims expenses are included within the limits of
liability or whether they are payable in addition to the limits of
liability.
Q: What is the difference between surplus lines
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and excess coverage?
A: A surplus lines carrier is a carrier which is approved to sell
insurance in your state, but which is not ADMITTED. By this we mean
that the carrier has not filed rates and forms with the state
insurance department, and is not covered by the department's devices
set up to protect the consumer (lawyer).
Admitted carriers are covered under the states' guarantee funds, which are designed to protect the consumer from a carrier's becoming insolvent and unable to pay claims. Most states require that the potential of quotes from admitted carriers must be exhausted before the producer offers surplus lines quotes (coverage) to an insured. However, many producers ignore this requirement and offer surplus lines carriers. Law firms should protect themselves against such practices by refusing to deal with producers who suggest it.
Excess insurance is an entirely different matter. Excess insurance is that which is obtained in order to augment the insurance a firm currently has. Here are two examples of excess purchases to answer specific needs: 1) In states where insurance coverage is a state maintained right (e.g., Oregon), many lawyers wish to have more coverage than the state offers; 2) Sometimes an insured's main insurance carrier will offer that insured a maximum set of limits, but the insured desires higher limits. In these or other scenarios, the insured will then buy an excess insurance policy which provides them coverage after their initial coverage limits have been used up.
Please note that these answers are for general education and information only and are not intended to be specific to your insurance needs. These answers represent our interpretation of the provisions of insurance policies and should not be taken by you as factual information. They do not represent actual statements made by insurance companies policy terms.
Our producers work very closely with our clients to ensure that their insurance coverage is specifically targeted to their insurance needs. We would welcome the opportunity to discuss your insurance needs and to answer any questions you may have.
Toll Free: (800) 820-9220 Direct: (775)
624-2400
Fax: (775)624-2410
Email:
info@alia-ins.com
www.alia-ins.com